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Be sure to uninstall the old drivers of the device (right-click over the device in Device Manager If you cannot locate suitable drivers at the computer or motherboard manufacturer's site you could also try the website of the stated "Driver Provider" or "Manufacturer" of the sound device, but any drivers you find may only be generic drivers not properly matched to your motherboard.

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Then visit the website of the computer manufacturer or motherboard manufacturer.

You can search Google or Yahoo to find the correct internet address of the manufacturer.

Then on all versions of Windows, expand "Sound, Video and Game Controllers" by clicking on the sign, right-click over the sound device and click "update driver".

After the update (even if more recent drivers were not found), you should right-click over the device again, click Properties and then on the Driver tab to check the "Driver Provider".

You don't want drivers from Microsoft - in most cases these are only generic drivers, not specifically matched to your hardware.

This often leads to problems such as not being able to select the correct input, or recordings not being made correctly.On a 64-bit operating system, the drivers of the sound device must be 64-bit.You may need to find out the name, specifications and current driver details for your sound device, so you can update it correctly.These must be replaced with drivers made by the manufacturer of your hardware, so they are correctly matched to that hardware.If you have now got updated non-Microsoft drivers, try them and see if your recording problem is cured.To do this, you can use Device Manager on Windows, System Profiler on a Mac or the /lspci or /lsusb commands on Linux.

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